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Mission Statement:

We are a professional janitorial and abrasive products supplier who provides excellent service to all of our customers for a reasonable profit. As an advisor and consultant to our customers, we constantly fulfill the commitments we make to everyone we make them to.

Our office environment is professional and enjoyable. We consider our employees as high priorities and we value their efforts. We are committed to establishing and maintaining long-term relationships with our dedicated staff.

We are committed to becoming the single-source supplier for our customers by providing the highest quality products with exceptional, friendly service. Our highly skilled and trained staff is always professional, courteous and empowered with the responsibility of putting our customers' needs first.
As a recognized leader in our industry and caring corporate neighbor, we take personal responsibility for all of our actions. We are consistent in our behaviors, known for our integrity, and always optimistic about the future.
Buying Power
To ensure that Mission Janitorial & Abrasive Supplies will have competitive pricing, we have aligned ourselves with several powerful buying and sales organizations, Afflink (formerly Affiliated Paper Companies) and Hillyard, just to name a few. These affiliations produced in excess of $1.5 billion in janitorial supplies sales alone last year. Additionally, national accounts can be serviced through our dealer network.
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Item Numbers
We recommend that you use our five to eight digit item numbers. In most instances, the manufacturer's product number has been indicated for reference purposes. This should eliminate possible incorrect ordering, providing you with faster service.
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Delivery In Our Metro Areas
Mission has no minimum order. Orders under $150 are subject to a $25.00 delivery charge. Special order merchandise is subject to freight charges from the manufacturer.
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Ordering
Our computerized inventory and order entry systems assure quick access to the products you need. Orders may be placed by phone, Internet, mail, FAX, via PC modem, or in person with one of our customer service or sales representatives.
(858) 566-6700 · FAX: (858) 271-5079 ·
Toll Free: 1-800-733-1748
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Special Orders
Call us! Our Customer Service Representatives will assist you. Additional products are readily available through our manufacturer and dealer network. However, once those items have been shipped from the manufacturer, they cannot be canceled or returned.
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Bids & Quotations
We would be pleased to submit bids if your purchasing system requires them. Please add our name to your bid list or send your request for a quotation to our Sales Department.
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Back Orders
Should you require back orders, please contact your representative for special handling information. Otherwise, all back orders will be automatically shipped as soon as possible.
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Return Policy
Mission will accept returns of merchandise on regular stock items with proper authorization. Please call our Customer Service Department for a return authorization. All returns must be made within 60 days of the order date. A restocking charge applies to all returns except those shipped due to Mission's error.
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Prices
All prices are subject to change without notice and are subject to the availability of products. Please inquire at the time of order for current pricing, or contact your Sales Representative for written quotations.
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Tours
You are invited to visit our showroom to learn more about us. Individual or group tours may be arranged by calling your Sales Representative.
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Guarantees & Warranties
All manufacturers' warranties are passed directly to our customers.
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Terms
Customers with approved lines of credit have terms of net 30 days. All major credit cards are accepted for all orders. Credit cards used to pay on account will be assessed a 2 1/2% processing fee.
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Service & Repair Department
Mission's factory trained mechanics repair and service the broad complement of top equipment lines that we sell. Our service personnel are equally capable of repairing most other cleaning and abrasive blasting machinery brands manufactured in recent years. Mission maintains a large inventory of replacement parts for quick turn-around service.
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Biennial Trade Show Sponsor
Mission biennial produces an Open House and Trade Show, allowing our customers to talk to and learn directly from the leading manufacturers of abrasive and janitorial supplies. Special merchandise discounts, training seminars, and food and refreshments are highlights of the show.
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Hands On Comparison
See it, feel it and try it before you buy it.  It’ll save you time in the long run.  Visit our showroom to view the latest products or arrange for a demonstration from one of our vendors and/or staff members.
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Sales/Service Consultants
Mission employees a large, talented, and knowledgeable group of dedicated customer service representatives, equipment service technicians, and outside sales consultants who can “keep you in the know” with the latest product knowledge to help you get the most out of your maintenance and production dollar.



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